Quality Policy

We are committed to enhance customer satisfaction. We review our performance and take action for continual improvement. We voluntarily comply with all applicable regulatory requirements.


ISO ISO 9001:2008 is by and large the mostly used standard for quality management system. Updated data shows that 10,00,000 companies attained this quality system flourishing in 170 countries. Annual increase of certification is 15% world wide.

The Kerala State Coir Corporation is an I.S.O Company since 2000 onwards. This standards are reviewed and revised periodically by I.S.O. and International Accreditation Forum (IAF).

The Kerala State Coir Corporation has attained the latest revised IVth edition of quality system ie. I.S.O. 9001: 2008.

The basis for consistent quality and customer satisfaction in this internet age where “Customer is King” is the adoption of a good Quality Management System. ISO 9001:2008 version is prepared on the basis of principles of Total Quality Management (TQM).

ISO Quality system also give the trust to following area.

  • Understanding and meeting customer requirement
  • Evaluate activities in the organization on the basis of their value addition.
  • Measure process on the basis of their effectiveness.
  • Continually improve process and customer satisfaction.
  • All this stipulations of I.S.O. new version are not theory, they contain the
  • knowledge and experience of many successful organizations practices all over the world.

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