CoirCraft work with the commitment to attain total customer satisfaction and therefore voluntarily abide by all regulatory norms and requirements by review our performance and take actions for continual improvement.


ISO 9001:2015 is by and large the mostly used standard for the Total Quality Management system recognized worldwide.

“We are committed to produce and trade only quality products for enhancing customer satisfaction; we review our performance and take action for continual improvement. We voluntarily comply with all applicable statutory and regulatory requirements.”

CoirCraft have been ISO certified for our endeavors since 2000. The standards underlined in this policy is reviewed and revised as per latest quality norms by ISO and IAF (International Accreditation Forum). We are proud recipients of ISO 9001 quality certification that we have secured in the year 2015.

Our objective to meet every expectation of our customers through quality adherence can be seen in the following areas we focus on:

  • Understanding and evaluating customer expectation
  • Monitoring all activities to ascertain their value addition in business.
  • Measuring in detail every process for effectiveness.
  • Periodically updating our policies and processes for customer satisfaction.